To establish product quality and service supervision mechanism to ensure the effective use of products on the demand side, to provide customers with excellent products and quality service, good after-sales service is our duty to obey, quality tracking service is our unshirkable responsibility. The company to make the following commitments to customers:
First, the enterprise quality management system requirements:
Quality Policy: Market-oriented, continuous improvement management, quality products and services to meet the needs of different users is our consistent pursuit.
Quality Objectives: 100% pass rate of products manufactured, pass rate of products once inspection ≥98%, customer satisfaction rate of 95% or above and 100% compliance rate of compliance.
Second, product manufacturing standards and quality assurance:
The company's products in strict accordance with national standards organization of production, customers have special requirements according to customer requirements.
1, pre-sales: customer calls, letters, warm reception, attentive service, the technical problems raised by the customer to help solve the problem;
2, the sale: In the production of products, our company can invite the technical staff to the company for product details, including product data and product structure and working principle. The main test for the product is done in the company. Guarantee strictly in accordance with the contract requirements, according to quality, quantity, on-time delivery. The company can provide the basis for testing standards for the customer to confirm.
3, after-sales: In line with customers to further improve the product after-sales service, maintenance and other service work.
